06-21-2006 01:07 PM - edited 03-18-2019 06:03 PM
Customer needs a replacement 4.0(4) CD set to recover from a 4.0(5) upgarde that is having problems. What is the ordering info/process for the complete 4.0(4) set?
06-21-2006 04:35 PM
unity CDs shipping in DVD format.
first open a TAC case. then use the cisco.com ProductUpgradeTool to order the unity CDs. you'll need the TAC case number to attach to the ProductUpgradeTool order. (at the following link: http://tools.cisco.com/gct/Upgrade/jsp/index.jsp )
if 4.04 not available in CD format, then get hold of TAC and let them know you need CD.
should take no more than 2 days if you order correctly.
06-21-2006 08:29 PM
You can also download the images yourself from the archive site here:
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: