When created a new user and seemed that the subscriber template was working, Conversation style is Standard Conversation, and the new user has the same setting as the template.
However, most of the existing users have the Conversation Style as Alternate Keypad Mapping -N, probably there was a change to the template after most of the users were created.
But the issue is that even though majority users have the Conversation Style as Alternate Keypad Mapping -N, when they access the mailbox, they still get the standard conversation, unless you change some other settings, such as Message Addressing, and make a save, then the Conversation Style setting would start to work.
Any clue to solve this problem will be great appreciated.
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