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unity 4.0(5) no date on message?

hi

i have a new unity install that does not tell you the date a message was left, all you get at the end of the message is the time it was left.

The "After playing each message, play

Time the message was sent"

box is ticked. I searched for some documentation on this problem but can not find anything. Anyone any ideas?

regards

colin

7 REPLIES

Re: unity 4.0(5) no date on message?

What language? There was a problem with the French langauage prompt that plays the date. See the link below.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_note09186a008054093b.html

Brandon

New Member

Re: unity 4.0(5) no date on message?

Hi Brandon

That was spot on, i downloaded the fix.

Thanks for your help

colin

New Member

Re: unity 4.0(5) no date on message?

Hi Brandon,

I have the same problem at one of my customer. When I clic in the link that you send, the page is not available. I've found this link: http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html

and their is alot of document. Can you tell wich one or return to me the link.

Thank you very much.

Sonia Condo

Systems Applications Manager

Re: unity 4.0(5) no date on message?

Take a look at the following link.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsb43338&from=summary

This bug does not mention the release that fixes the problem. You might want to contact tac with this bug ID and ask for the fix.

Brandon

New Member

Re: unity 4.0(5) no date on message?

Thank you.

Cisco Employee

Re: unity 4.0(5) no date on message?

Its stated as being resolved in ES27 on our end.

Brad

Hall of Fame Super Red

Re: unity 4.0(5) no date on message?

Hi Sonia,

Just to fill in for Brandon for a moment (large shoes indeed :) The download link is included in the doc below;

Cisco Unity 4.0(5) Engineering Special 27

--------------------------------------------------------------------------------

Published October11, 2005

Resolved Caveat

CSCsb43338

Problem Symptoms

When using the French language to check a message after it has been listened to one time the date the message was left is not provided.

Problem Description and Resolution

Part of the conversation script used to play back the date the message was left was missing from the French prompt script.

The day the message was left is now played.

Special Installation Instructions

None.

New and Changed Behavior

None.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/es/405es27.html

Hope this helps!

Rob

EDIT: Brandon/Brad My horrible typing must be getting worse!

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