I am trying to relocate a group of users within the exchange enterprise to another domain and another unity server in that different domain. I placed a test user in that different domain but now I cannot find the exchange user when I go to add him to the new Unity server via SA. The user is def visible in the AD users/computers.
Was this user ever a subscriber on another server? You can use the Remove Subscriber Properties tool located in \commserver\utilites to remove any previous properties. Was the Permissions Wizard ran against the domain/OU that this user is in?
There was a 'licensing issue' with the template in the subscriber mgr tool. I created a new sub template and a new COS template, and all of a sudden, I could then import the exch user AND do it successfully using the default template???. Weird. I have never seen an error quite like that. Thanks for all your assistance.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...