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Community Member

unity 4.05 and Cm 4.1

Can someone tell me when you have supervised transfer on with announce and accept or reject, the prompt says on the other end the persons recorded name and then to accept press 1 to send to voicemail press 2. I can not find this caller input anywhere and I would like to see if I can change the prompt to say to accept press 1 to reject press 2...and have the prompt go back to the caller saying your call has been rejected or even goodbye is fine. any help would be appreciated

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Cisco Employee

Re: unity 4.05 and Cm 4.1

That conversation is not adjustable if that's what you're asking - the only option is to connect with the caller or send them to voice mail for the subscriber in question - there is no option to dump them to the say goodbye call handler or the like.

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