Had a complaint regarding intermittant MWI delays and looked at the system. Found the following in the event log:
Event Type: Warning
Event Source: CiscoUnity_Notifier
Event Category: Run
Event ID: 1008
Time: 9:07:18 AM
Received message event eNOTIFYQ_ACTION_MSG_NEW  on NotifyQ for user cn=WOZENILR,cn=Recipients,ou=First Administrative Group,o=WeirFoulds who is not monitored. No MWI or notifications will occur for this user. To correct, perform a resync of all mailusers with UTIM: go to the Properties tab of your integration and press the Resynchronize button.
This is an account with no Unity mailbox (probably deleted) - According to an earlier bugfix CSCeg82723 on 4.04 there was a problem with a MWI request stuck in the queue if it was outstanding at the time of the Unity mailbox deletion.
Is this not fixed in the 5.05 version?
I did a MWI resync and the error is still repeating.
There are a couple Engineering fixs for 4.0.5 and also SP1 which fixes other problems in this version. MWI problems can also be related to TSP versions loaded on Unity. Make sure you have the latest and greatest TSP software loaded. If the TSP ports flake on you during MWI dial outs, Unity may get this error.
You could also have an orphaned subscriber account. In AD, if the account has been disabled, MWI's will fail. If the account has been deleted from AD, it usually will remain in Exchange until purged. Open up Exchange and check for their old mailbox. If it has an "x" on it, it just needs to be purged then Unity may ignore it then.
Possibly also, a quick Unity reboot is in order. Unity will then reconnect to AD, sync up it's SQL database with AD and possible purge this orphan out.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...