Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Unity 4.2(1.0) Deleted Voicemail Question

A question came up the other day as it relates to an option in voice mail. There is an option to permanently delete deleted messages from the phone. This now has people asking if we can recover deleted messages before they are permanently deleted. Is there some folder location where these reside?

1 REPLY

Re: Unity 4.2(1.0) Deleted Voicemail Question

This is actually a function of Exchange. You can set a time period for deleted messages to be saved. Users can retrieve deleted messages by choosing Saved Messages and then Deleted Messages from the TUI. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_configuration_example09186a008060d71e.shtml

Hope this helps. If so, please rate the post.

Brandon

182
Views
0
Helpful
1
Replies
CreatePlease to create content