In CUICA, after Step 1 in completing the installation of the Unity program files, a prompt was never received for the option to "Yes, I want to Restart My Computer Now". The CUICA does not proceed to Step 2 for the Installation of the Unity License and I have the option to install the Unity application again. No error prompt is displayed nor are any errors located in the Event log files. After a second installation with the same outcome, rebooting the server and logging in gave an error message of "Commserver Installer encountered a problem" and the details indicate Install.exe to be the executable with the error. Searches for similiar errors have not been found. Any help is much appreciated. Thank you.
Yes and No..We thought it might be a MS problem so reinstall from scratch installed OS Win2003 but didn't install any patches from MS directly just installed SP 1 and critical patches from Cisco SP CD's and then installed Unity without any errors.
We are still not sure it is MS problem but it did resolved our problem.
Thanks for the reply. The engineer said he ran MS updates from the website, which i think is what cause Unity to stop loading. They are going to reload the platform disc this morning and start over. I had warned them not to run Windows Updates, only the cisco package from CCO is needed. SP2 for 2003 should be fine. I think there is something on the Windows Updates that stops this install.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.