I am seeing some strange behavior for Call Handler standard greetings. When I configure a custom greeting and save the greeting, it gets disabled and the radio buttons are greyed out so I am unable to enable the standard greeting.
There were bugs along these lines on upgraded systems in previous versions but I haven't seen anything in more recent versions of Unity.
Run dbWalker (found in the tools depot on your desktop) and it should identify handlers and subscriber's that have disabled standard greetings - it should never be able to be disabled. The SA could be showing it as disabled and it's not, by the way... does the greeting play when you access the handler?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...