Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity 4.2 hardware model?

I need to find out which exact 7800 series platform my Unity 4.2 is running on in order to purchase the correct SmartNet for it. However, all I see is 7800 series all over the place and Cisco shows a couple dozen different models. How do I tell which model I have?

Thanks,

Diego

5 REPLIES

Re: Unity 4.2 hardware model?

Diego,

You can use the Service Contract Center. Go to the following link.

www.cisco.com/go/scc

Click Login to SCC. After logging in do a Quick Search by serial number.

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: Unity 4.2 hardware model?

That sounds like a good idea to use the SSC. Problem now is getting the serial number. I ran a report from the SA GUI that says it will include the serial number but it doesn't. I ran a couple other tools but no serial number to be found. Any ideas on how to get the serial?

Re: Unity 4.2 hardware model?

It should be on the top of the server on a barcoded label.

Brandon

New Member

Re: Unity 4.2 hardware model?

Wow, I guess I am going to have to bite the bullet and try to pull these things out of the rack! Thanks for the help, I wish there was a better way.

Diego

Re: Unity 4.2 hardware model?

It should be right on the front edge so you shouldn't have to pull it out very far.

Brandon

122
Views
5
Helpful
5
Replies