Unity 4.2 Unable to generate any reports (subscriber or system)

[jean.ledoux]

We have Unity 4.2 that runs on a 2003 R2 member server in are A.D. Since we did a clean install of that server and restore are unity user with DIRT we are unable to genarate subscriber or system reports.

The error message: The report could not be queued - no report will be generated.

In the windows event viewer there is a DCOM error event id 10016.

The machine-default permission settings do not grant Local Activation permission for the COM Server application with

CLSID {988BD0D1-E916-11D1-AB13-00C04FB6C68D} to the user UNITY\IUSR_UNITY SID (S-1-5-21-3058056715-1576145322-3822145959-1003). This security permission can be modified using the Component Services administrative tool.

Any idear how can we solve this problem?

Best regards

Jean

[Brandon Buffin · Accepted solution]

Jean,

Take a look at the following link and try the solution described.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008073f582.shtml#per1

Hope this helps. If so, please rate the post.

Brandon