I have Unity 4.2 integrated with CCM4.1(3). I am currently unable to perform any transfer of calls from Unity back out to CCM. The release to switch transfer generates a CiscoUnity_TSP error message in event viewer with the following information:
Cisco Unity-SCCP TSP device 5 (Cisco Unity port 1): Failed blind transfer to 1003. Reorder tone detected.
If this is a persistent problem, it may indicate a problem on the Cisco Unity and/or CUCM servers. Verify that transfers are working.
Is this a CoS issue on CCM or a TSP incompatibility issue?
I've upgraded the TSP to the latest version 8.3(1.0) but the problem remains.
The audio text application I've built consists of a CTI-RP into Unity. A Subscriber with the same extension is set to 'attempt transfer to' a CH which has an alternate transfer rule to ring extension 1003. The alternate greeting for this CH is to attempt transfer back to itself. It just continually loops and never rings extension 1003.
I've followed the 'poor man's huntgroup' configuration in the Audio Text App document from ciscounitytools.com but transfer is still failing.
I'd like to get stuck into the Unity logs so I'd be grateful if someone could point me in the right direction on how to troubleshoot this from the Unity side. I've had a look at the CCM trace files but cannot find anything obvious!
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.