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Unity 4.21 and direct to voicemail box

I current have Unity ringing each subscriber's extension (which is what the users want).

Is their a way to create a new CH to actually not ring the subscriber's extension, but just forward the call to the user's VM box based on the caller's input?

Thanks.

1 REPLY
Cisco Employee

Re: Unity 4.21 and direct to voicemail box

Check out the white papers page here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_tech_notes_list.html

search on "transfer" and you'll find a few ways to go about this in 4.x.

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