i have a problem, i don't know if it's stupid or not, maybe you can help me.
I tried to configure for the subscriber a "costume key map" so they would be able to dial to the calling number directly from the mailbox (PSTN caller). But that function does not work. The system says: "Invalid selection". This features only works for subscribers but not for an outside caller. What could be the problem, can anyone help me?????
Yes what i did was for the subscribers. When they access the mailbox if there is a message from a PSTN caller, then there should be an option to call that number (dial the caller id string. Tried to configure but that option is not available.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...