I set this user up and now the user isn't showing up in the subscriber's list. I am intergrating with Exchange 2003. All her credintials show up there, but she isn't showing up in Unity anymore. I don't see the account in the Data Link Explorer, either in Subcriber or Globalsubcriber. Any suggestions on finding this account.
Thanks. The RemoveSubscriberProperties worked. I have another question, not sure if you can answer it or do I have to open another TAC case.
We recently upgraded from 4.2 to the 5.0, ever since then the CallViewer.exe utility won't run remotely (Remote Desktop connection). It comes up with an error saying that "Callviewer can't be run from a terminal service client". Is there anything that I can do(permissions or otherwise) that will make this work remotely.
The restriction of running CallViewer from RDP is not allowed in 5.x+ due to a defect I wrote. If Call Viewer was open and your RDP session dropped, the next call that came into Unity would cause Ring No Answer and Unity would fail to pick up, or in a failover situation it would failover to the secondary.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...