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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

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New Member

Unity 5.0 - Enable local user mailboxes

Hi,

When installing Unity (5.0 Build 5.0(1)), I rather stupidly selected not to allow local users have voice mailboxes. I.e., I can only create a mailbox for a user that exists in Exchange.

I now have a need to create mailboxes for non-Exchange users - we've got a few 'generic' phones which just need VM, but no email. I'd like to create them local accounts in Unity (on the Unity server), not Exchange as that seems a waste.

How can I do this? Is it possible to turn the option on somehow? I've dug around and not turned up anything.

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Unity 5.0 - Enable local user mailboxes

Hi David,

Just run the Message Store Configuration Wizard again. Go to Add Remove Programs, find the Message Store Configuration Wizard, then click the Change/Remove Button.

The wizard should start, and as it walks you through it, you should have the option to choose to add/import users.

Hope this helps.

Cheers,

Michael.

3 REPLIES
Cisco Employee

Re: Unity 5.0 - Enable local user mailboxes

Hi David,

Just run the Message Store Configuration Wizard again. Go to Add Remove Programs, find the Message Store Configuration Wizard, then click the Change/Remove Button.

The wizard should start, and as it walks you through it, you should have the option to choose to add/import users.

Hope this helps.

Cheers,

Michael.

New Member

Re: Unity 5.0 - Enable local user mailboxes

You sir, are a star!

I never thought to look there.

Thankyou!

Cisco Employee

Re: Unity 5.0 - Enable local user mailboxes

Yay! Thank you David, for the opportunity to help.

Regards,

Michael.

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