When I check the licensing status in my Unity 5.0(1) I see:
Total number of subscribers (both voice messaging and unified messaging features): 570 used 570
Total number of subscribers allowed the Unity Inbox feature: 370 used 0
Total number of subscribers allowed the unified messaging feature: 570 used 0
Now I am out of licenses for subscribers and need to buy some additional licenses but I see I have not used any of feature licenses. My question is what are these "Unity inbox feature" and "unified messaging feature" licenses for? What feature If I start using will consume these licenses? I am using regular voice mail functions and never required to use any other features. Any link or explanation in simple language to help me understand this licensing question would be greatly appreciated.
We do have 5-6 users using CiscoPCA and all of our voice mail users are integrated with Exchange and using Exchange as the mail store. All users are also receiving their voice mails both through IP phone and windows outlook. So the question is why still I see no license is being used for "inbox feature" and "Unified Messaging"? Is there anything else to "Unified Messaging feaute"?
Yes you are correct. I checked the unchecked boxes as you described and noticed that the license counters started counting. So as I understand it, "inbox feature" and "unified messaging" is when a user can delete/listen/modify his/her own messages via web GUI. Giving this permission to a COS counts toward licenses. Please let me know if you understand this differently.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...