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Unity 5.0 Opening Greeting

I configure the call handlers with name Opening Greeting and works well, now I chage the message but it plays the old message.

In the call handlers section I play the message and play the new message, but when I call from pstn it still play the old message, any idea on how to change this?

2 REPLIES
Silver

Re: Unity 5.0 Opening Greeting

If you are calling the pilot number you could only be going to the opening greeting.

what number are you calling?

you can see what ch is playing by going to status monitor (Unity icon in the system tray)

Randy (let me know what you see)

Cisco Employee

Re: Unity 5.0 Opening Greeting

Like Randy said, you're probably hitting the Default Opening Greeting. Name your call handler something more unique just for troubleshooting purposes.

Brad

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