This is probably a really silly question. Apologies in advance if i have missed something obvious !
We run Unity 5.0 standalone. Linked to CUCM6.1.
Im struggling to work our exactly *how* i delete or purge the contents of a users voicemail box. I've logged into Unity locally, and looked thru the Exchange settings and located the mailboxes. In here i can see disk space used and messages stored per user. When i right click a user, a 'purge' option presents itself, but i am unable to select this...its greyed out.
Is this even the correct place to be deleting mailbox contents?
Start > Run > Programs > Microsoft Exchange > System Manager > First Admin Group > servers etc
Is there perhaps a Unity Tool Depot addin that is better suited to mailbox purging?
To Manage subscriber messages, this is probably an excellent choice;
Message Store Manager
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