I am trying to integrate Unity 5.0 with Exchange 2007 (UM).
I tried the installation twice, and always subscribers while trying to view their messages: they got the message: "your messages are not available.", I searched Cisco and knew it is a MailStore problem. But Cisco Solution works only Exchange 2000/2003
My customer is having 2 different mailbox store databases in his Exchange, can Unity 5.0 support this?
In Permission wizard: I can define multiple stores, but in MessageStore configuration wizard, only one can be defined.
in any Unity version you define a partner exchange server to which Unity will talk, all communication goes thru it. If the other exchange server is in the same exchange organization and you have delegated control and ran the PW you should be able to use it.
When Message Store Config. Wizard is ran for an Exchange 2007 partner mail store, it will auto-create a power shell script and place it on the desktop for you to put on the Exchange server and run via command line. Did this script run successfully and create all 3 of our system mailboxes? Otherwise, make sure you've done the proper delegation of UnityInstall and UnityDirSvc in Exchange and that Permissions Wizard was run successfully while logged in as a Domain Admin account.
In fact, it was very simple: it just came to my colleague mind to restart the exchange server, and it works very smooth after.
Actually, I have a second question: some users cannot be seen by Unity to be imported, for example: an OU contains 10 users, only 3 are detected, while I am sure they exist in the specified OU.I think maybe to synchronize Active Directory servers, do u have any suggestions?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
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