I have an issue with unity 5. Partner server is 2003 and they have added a new 2007 server to the cluster, ran the permissions wizard and all success. However the server is offline and all mails collect in the MTA folder. Is there a step we have missed out to bring this online with Unity. We have got this out of the permissions wizard report
"Cisco Unity Directory service Account: xxx\UnityDirSvc . This account must be granted Microsoft Exchange Administrator Rights. Click here for detailed instructions.
UnityDirSvc has no permissions in the new exchange 2007 environment."
Do we need to redelegate the permissions as we have added a new server through the 2003 exchange tools???
This document contains information on installing software, new and changed support, new and changed functionality, and resolved defects for Cisco Unity5.0(1).
Applying this engineering special allows Cisco Unity to support:
Microsoft Exchange 2010
Cisco Unity 5.0 ES 85 and later supports Microsoft Exchange 2010 as the message store for voice messages or as a partner.NOTE: If you want to use Microsoft Exchange 2010 as the message store for Cisco Unity voice messages or as the partner Exchange server, you must follow the applicable procedures in the "Using Microsoft Exchange 2010 with Cisco Unity" document, available at Cisco Connection Online (CCO), or Cisco Unity will not function properly. Read the document before you install Cisco Unity into an environment that includes Exchange 2010, or before you add Microsoft Exchange 2010 to the Microsoft Exchange environment for an existing Cisco Unity server.
Microsoft Exchange 2007
Cisco Unity 5.0 ES 75 and later supports Microsoft Exchange 2007
We have an issues with message store reporting offline with Exchange 2007. And there have been different bugs to address such as CSCsx59710.
And the following recommendation has been made:
Upgrade to the latest ES.
Change the "Startup Type" of AvMMProxySvr from "Automatic" to "Manual".
Make sure that "HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\AvWM\1.00\Check Level" is set to 0xF0.
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