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Community Member

Unity 5 and CM 6

I upgraded to Unity 5 and CM 6 a couple weekends ago. Voicemail only box with roughly 600 users, no Failover. Strange thing happening is that when I am in system admin and I go to trap a call it rings the phone and I can pick it up but then the phone hangs up. Nothing in the log files. Any Ideas.

4 REPLIES

Re: Unity 5 and CM 6

Check your TSP version on the Unity 5.x

Community Member

Re: Unity 5 and CM 6

8.1.3...any other thoughts.

Re: Unity 5 and CM 6

I would reset the Unity server and try again. It is possible the TSPs are not stable and simple start and stop of the Unity services will do the trick.

Community Member

Re: Unity 5 and CM 6

thanks will do.

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