Unity 5 playing message 2-second delay

[jjia]

Hi,

Unity 5.0 ES66 upgraded from unity 4.0(3) with off-box Exchange 2003. After upgrading, the end-users are complaining about 2 seconds delay before unity playing voice message. While playing other openning greeting is as normal.

If restarting off-box exchange server or service will help to solve this?

Any idea why there is so long delay before playing message?

Thanks,

JJ

[Doug Anderson]

We upgraded Unity to version 5 and had the same issue. Ended up being related to having message monitor configured. Don't recall the ES we applied that made it a bit faster, but there was still a delay.

[Bradford Magnani]

Here's what you're probably referring to:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsi80906

Hope that helps,

Brad