You can allow any call handler in unity to allow you to dial an extension during the greeting by enabling the following option in the caller input section of the call handler. The option is listed as:
"Allow callers to dial an extension during greeting"
Here is the information on this option from the help tab:
Allow Callers to Dial an Extension During Greeting
Check this check box to allow callers to enter an extension while a greeting plays. Use in conjunction with the Lock This Key check box to allow callers to enter some extensions but not others."
Once this is enabled you can change the current greeting to say whatever you would like. Unity will match the extension with the subscribers in the db and then will transfer based on the transfer options for that subscriber.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...