I am currently setting up my second unity server and have run into a problem. Please take a look at the attached picture. For some reason when I get to this step the drop down boxes are not populating. Any ideas?
It seems you don't have enough exchange permissions. Are you running Message Store Configuration Wizard with UnityInstall that has Domain Admin rights? Make sure you re-run permissions Wizard with UnityInstall and give UnityInstall Domain Admin and Full Exchange Admin rights before you do to make sure everything gets set correctly. Then re-run MSCW while logged into the secondary with UnityInstall as well.
It may be a domain admin but I also said you may need to give it Exchange Admin rights as well. Try adding Exchange Domain Servers and Exchange Enterprise Servers groups to UnityInstall Member Of tab in Active Directory and see if that helps.
Sorry forgot to mention the accounts are also Exchange Org Admins. I will try your other suggestion though. It is weird though because this worked on the primary server a few months ago with no changes since then to the accounts.
I recommend running in Unity Tools Depot the DCGC Reconnect tool. Make sure Unity is using the SAME server for its domain controller & global catalog. You can test connection and I recommend doing a force reconnect - then wait for resynchronization. Not having these in synch can cause some weird problems. Also, make sure your accounts in the Security tab, still show Inheritance checked.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...