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Unity 7.0 error This message is no longer available

liam_mcd78
Level 1
Level 1

Getting an error for 1 user in Unity 7.0 the can login to their voicemail account and get told they have 1 new message.

When it tries to retrieve the message they get the error "this message is no longer available"

Same error when accessing it from another handset.

Have deleted and recreated but still getting the same error

Notes mail client have replace design still no joy

Any suggestions would be appreciated

Thanks

1 Accepted Solution

Accepted Solutions

Hoan Mai
Cisco Employee
Cisco Employee

For that particular mailbox, please check this setting on Domino-

The attachments must be saved in "sender's format."

View solution in original post

2 Replies 2

Hoan Mai
Cisco Employee
Cisco Employee

For that particular mailbox, please check this setting on Domino-

The attachments must be saved in "sender's format."

Rmai,

Thanks for that mate, worked a treat.

Cheers Liam

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