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Unity 7.x support antivirus symantec 10.1??

luisalviarez
Level 1
Level 1

Unity 7.x support antivirus symantec 10.1??

1 Reply 1

David Hailey
VIP Alumni
VIP Alumni

Straight from CCO:

Support Policy for Antivirus Software

Cisco support policy is that customers can deploy third-party antivirus  software on the Cisco Unity server. However, Cisco expects that  customers (or their systems integration partners) will have tested the  interoperability of such products with Cisco Unity before the products  are deployed, to mitigate the risk of problems being discovered within  the production environment between Cisco Unity and the third-party  products loaded on the Cisco Unity server.

If a customer calls Cisco TAC with a problem, a Cisco TAC engineer may  require that such third-party software be turned off or even removed  from the Cisco Unity server during the course of troubleshooting. If it  is determined that the interoperability between the third-party software  and Cisco Unity was the root cause of the problem, then the third-party  software will be required to be disabled or removed from the  Cisco Unity server until such time that the interoperability issue is  addressed, so that the customer can continue to have a functional  Cisco Unity system.

Before installing any qualified Microsoft service pack on the  Cisco Unity server, confirm that the manufacturer of any optional  third-party software or hardware that you plan to install on the  Cisco Unity server—or that is already installed—also supports the  service pack for use with its product.

For all other HW/SW support info:  http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/support/7xcusupp.html#wp468285

Hailey

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