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Unity 7.x - Turn off ability to review deleted messages

Unity 7.x

When a user logs in they can Review saved messages, then review deleted messages. When they do this, they have the ability to review old emails as well (this is unified messaging). Any idea where I can turn this off? The customer doesn't want the ability to review any emails over the phone, even deleted ones. Would a custom keypad mapping allow me to suppress this option in the conversation??

Thanks in advance.

2 REPLIES
Cisco Employee

Re: Unity 7.x - Turn off ability to review deleted messages

Modify the conversation settings:

Subscriber Conversation Page

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/interface_reference/guide/ex/50curg040e.html#wp1048477

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Unity 7.x - Turn off ability to review deleted messages

Yes, but where exactly? I'm using a custom keypad mapping and I don't see anywhere to modify this.

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