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Unity and Connection

Hi guys,

we have had alot of interest for the PA functionality within Unity Connection from users that already have Unity 4.0 - has anyone got any experiences of testing the 2 together so that a subscriber on Unity can use the PA functionality within CUC?

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Cisco Employee

Re: Unity and Connection

Can you be more specific about what you'd like to do (i.e. what the customer wants to have happen with such a hybrid install)?

The personal call routing rules in CUC are tied to the subscribe mailboxes for users as well as ASR conversaton related features (i.e. "Call Mom at Home") - it's not really something you can have live on a Connection system but tied to a subscriber's mailbox on Unity.

Perhaps if you have a specific scenario in mind for them it'd be clearer...

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