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Unity and Exchange

Is there a way that in Unity, when a user sends an e-mail that could not be delivered to a recipient it does not leave a message on the users voicemail about a failed delivery notification?

3 REPLIES
Cisco Employee

Re: Unity and Exchange

I don't know of a way that Unity could notify the user via the voice mailbox of an NDR for the failed delivery of an e-mail.

The closest that I think you could get would be to configure the subscriber for TTS and Unity would be able to play back e-mails, including NDRs.

I hope this helps.

Cisco Employee

Re: Unity and Exchange

Hi,

I apologize for not answering your question-- I misread it.

In Tools Depot, Administration Tools, Advanced Settings Tool, in the Conversation section, you have the option for Exchange integrations to "Conversation - Exclude all receipts from voice mail stack (Exchange only)" or to "Conversation - Exclude return receipts from voice mail stack (Exchange only)".

I hope this answers your question.

Silver

Re: Unity and Exchange

yes I think so.

I think you are looking for exlude reciepts. There are 2 settings.

Desktop > tools depot > administration tools > advanced settings tool.

Try it.

rlp

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