Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Unity and strange 'fax' tone

Hi, when hitting a subscribers Unity Mailbox I hear his recorded greeting then rather than allowing me to record a message I hear weird almost fax tones back. Any ideas?

1 REPLY

Re: Unity and strange 'fax' tone

Hi -

Have you checked his Standard Greeting from the Unity SA and:

1. Played the wav file to see if the greeting includes the weird fax tones

2. Look at the After message action to see where it goes and checkout that wav file, if it is being sent to a call handler, for example.

Ginger

93
Views
0
Helpful
1
Replies
CreatePlease to create content