Unity does not control or change the CLID. This is done by the phone system. So for example, when placing a supervised transfer, Unity will place the caller on hold and make a consultation call to the transfer target. During this consultation call, Unity is the calling party. Thus most phone systems will display the Unity port extension number as the calling party on the destination phone.
If the supervised transfer returns due to RNA or Busy, the original caller is taken off hold and can leave a voice message. Unity will use the original callers CLID for this message.
If the supervised transfer is successful, Unity will release the transfer. The phone system will then connect the original caller with the transfer target. At this time, many phone systems will update the display at the target phone to show the original callers CLID as the connected party.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...