cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
177
Views
0
Helpful
1
Replies

Unity Broadcast msg

askq2forum
Level 1
Level 1

Using Unity 4.2 we are using the Broadcast manager to create a broadcast msg. When subcribers try and retrieve a msg the system reports 'system is temporarily unavailable'. Any assistance appreciated, thanks Jag.

1 Reply 1

sopayne
Cisco Employee
Cisco Employee

Hi Jag,

I did some research and found an instance of one Unity administrator restarting the Unity server via the systray icon to resolve his issue with subscribers hearing failsafe when listening to broadcast messages.

Before you initiate a restart, though, you could probably gain some insight into the problem by checking errors/warnings that correspond with the subscribers' hearing failsafe in the Event Viewer Application log. If that doesn't get you very far, I'd suggest opening a TAC case.

I hope this helps.