Short version is you either assign an extension to the call handler and let the "attempt forward to greeting" routing rule take you to that handler directly or manually configure a routing rule to direct calls to that call handler based on the dialed/calling/forwarding number(s) of the call. Either way works but if you're simply forwarding from a known extension into Unity and want to fire up a call handler, the easiest way to do that is to assign an extension to the call handler directly and let the default routing do its thing.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...