I have just installed UC 2.0 and have integrated it successfully with CUCM 5.1. I am having a problem with Phone View in that I am unable to use this feature. I have gone through the docs on CCO and configured as requested; however it gives no URL to point IP Phones to in order to use this feature. In dealing with the similar feature from Unity Express, there is a URL you must point to on the CUE blade and everything is fine. Am I completely off base here or is the documentation insufficient on CCO? Any help and direction would be greatly appreciated.
You do not need to configure a service url for UC 2.0 Phone View. The docs on CCO should be sufficient. Note that to use this feature, you login to your voice mailbox as a subscriber from the phone you want the messages to be displayed on and then either say "Show messages" if you are voice enabled or go through the message locator menu to get to Phone View (I think).
Along with enabling Phone View checkbox and filling in the CTI user information, have you also enabled Message Locator on the Phone Menu page, under Finding Messages with Message Locator. I believe both Message Locator and Phone View need to be enabled for the feature to work.
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