Looks like your greetings are corrupt - how did you record them? Any chance this was an import from BAT or migration? Or did you paste them into the media master control from a prerecorded WAV file?
If they were pasted or imported, it's possible that they were 729a or GSM or something that Connection's media library doesn't support - if that's the case, I'd record them again over the phone (or use TRAP from the SA) and verify.
well, not much to go on here - this is easily doable in Connection and is base functionality that's been there in all Unity products for a decade - quite certain this isn't any kind of basic functionality issue based on your description - something else is going on at a configuration level somewhere that will require someone to look at some traces or the like - difficult to troubleshoot problems with media stream paths and such out here on the forum - I'd suggest opening a case with TAC if you haven't already. You're not doing anything too fancy here...
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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