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New Member

Unity Connection 538 Encryption required

I keep getting an error while trying to import messages with COBRAS 7.x.  Does anyone know how to fix this?

7/28/2010 11:14:34 AM:         Restoring message # 1
7/28/2010 11:14:34 AM:            Sender alias not found:xxxxxx - message will be left as outside caller
7/28/2010 11:14:34 AM:             FromAlias='xxxxxxx', SenderANI='2717', Subject=Message from xxxxxx
7/28/2010 11:14:36 AM: (error) failure sending email message via SMTP for message with subject=Message from xxxxxx in SendMessageToServer_CUC.
7/28/2010 11:14:36 AM: (error) failure returned from IMAP library - Error Number= 538, error text:ChilkatLog:
  SendEmail:
    DllDate: Sep  8 2009
    UnlockPrefix: CISCOMAILQ
    Username: xxxxx
    Component: ActiveX
    Recipients:
      NumTo: 1
      To: test@xxxxxx.info
      NumCC: 0
      NumBCC: 0
    Sending RSET command..
    Using existing/open SMTP connection to send email.
    ConnectionType: Unencrypted TCP/IP
    subject: Message from xxxxxx
    reversePath: unityconnection
    538 Encryption required for requested authentication mechanism
    Failed when sending MAIL FROM:<unityconnection>
    RSET
250 2.0.0 Reset State
MAIL FROM:<unityconnection>
538 Encryption required for requested authentication mechanism
    NumSuccess: 0
    NumTotal: 0
    Send failed.

1 REPLY
New Member

Re: Unity Connection 538 Encryption required

I found the problem.  Once I disabled my anti-virus services, everything worked.

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