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Unity connection 7.0 issue with languagefile

benjamin
Level 1
Level 1

Hi Community,

i installed a Unity 7.0 (7.0.1.11000_2). After that I did a Upgrade to 7_0_2_20000_5.

After that I installed the German local and configured a few SCCP-ports. The System is running fine. Voicemail is working but obviously after I try to install the German language file I got an error.

I thought that it could be the version, so I swapped to the old version but I do get the same error.

Has anyone a clue what I can do?

I double-checked the MD5 - but thas looks good for me.

Thanks a lot!

Ben

Log1:

05/18/2009 11:40:39 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>

05/18/2009 11:40:39 file_list.sh|success|<LVL::Info>

05/18/2009 11:40:39 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>

05/18/2009 11:40:54 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument method=sftp|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument remote_host=172.16.6.220|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>

05/18/2009 11:40:54 upgrade_validate_file.sh|Getting patch size via sftp for uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|Size of patch file = 360012328|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|Total space needs = 720024656|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh| Free space : |<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|Space needed : 1440049312|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|success|<LVL::Info>

05/18/2009 11:40:55 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>

05/18/2009 11:40:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument method=sftp|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument remote_host=172.16.6.220|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>

05/18/2009 11:40:57 upgrade_get_file.sh|Starting SFTP of uc-locale-de_DE-7.0.1.0-323.cop.sgn|<LVL::Info>

05/18/2009 11:44:06 upgrade_get_file.sh|SFTP command complete (0)|<LVL::Info>

05/18/2009 11:44:06 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>

05/18/2009 11:44:06 upgrade_get_file.sh|Create md5 "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn.md5"|<LVL::Info>

05/18/2009 11:44:07 upgrade_get_file.sh|MD5(/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn)= 8a:eb:9e:d0:48:13:b5:b1:6d:b1:a7:07:4e:a2:ce:83|<LVL::Debug>

05/18/2009 11:44:07 upgrade_get_file.sh|Create md5 complete|<LVL::Info>

05/18/2009 11:44:08 upgrade_get_file.sh|Authenticate file "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn"|<LVL::Info>

05/18/2009 11:44:20 upgrade_get_file.sh|File authentication complete|<LVL::Debug>

05/18/2009 11:44:20 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>

05/18/2009 11:44:20 upgrade_get_file.sh|success|<LVL::Info>

05/18/2009 11:44:20 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>

05/18/2009 11:44:42 Killing background processes

05/18/2009 11:44:42 Stopping Partition B IDS

shared memory not initialized for INFORMIXSERVER 'wcati005_ccm7_0_1_11000_2'

(9566) Mon May 18 11:44:49 CEST 2009

install option

4 Replies 4

benjamin
Level 1
Level 1

Log2:

05/18/2009 15:48:03 upgrade_validate_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|<:DEBUG>

05/18/2009 15:48:03 upgrade_validate_file.sh|Parse argument remote_host=172.16.6.220|<:DEBUG>

05/18/2009 15:48:03 upgrade_validate_file.sh|Parse argument user_name=cisco|<:DEBUG>

05/18/2009 15:48:03 upgrade_validate_file.sh|Getting patch size via sftp for uc-locale-de_DE-7.0.1.0-323.cop.sgn|<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh|Size of patch file = 360012328|<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh|Total space needs = 720024656|<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh| Free space : |<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh|Space needed : 1440049312|<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh|There is enough space on device to proceed.|<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh|success|<:INFO>

05/18/2009 15:48:04 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<:INFO>

05/18/2009 15:48:06 upgrade_get_file.sh|Starting upgrade_get_file.sh|<:INFO>

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument method=sftp|<:DEBUG>

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument source_dir=/|<:DEBUG>

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument file_name=uc-locale-de_DE-7.0.1.0-323.cop.sgn|<:DEBUG>

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<:DEBUG>

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument remote_host=172.16.6.220|<:DEBUG>

05/18/2009 15:48:06 upgrade_get_file.sh|Parse argument user_name=cisco|<:DEBUG>

05/18/2009 15:48:06 upgrade_get_file.sh|Starting SFTP of uc-locale-de_DE-7.0.1.0-323.cop.sgn|<:INFO>

05/18/2009 15:52:55 upgrade_get_file.sh|SFTP command complete (0)|<:INFO>

05/18/2009 15:52:55 upgrade_get_file.sh|Download of iso file RTMTStart|<:NOTICE>

05/18/2009 15:52:55 upgrade_get_file.sh|Create md5 "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn.md5"|<:INFO>

05/18/2009 15:52:57 upgrade_get_file.sh|MD5(/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn)= 8a:eb:9e:d0:48:13:b5:b1:6d:b1:a7:07:4e:a2:ce:83|<:DEBUG>

05/18/2009 15:52:57 upgrade_get_file.sh|Create md5 complete|<:INFO>

05/18/2009 15:52:57 upgrade_get_file.sh|Authenticate file "/common/download/uc-locale-de_DE-7.0.1.0-323.cop.sgn"|<:INFO>

05/18/2009 15:53:09 upgrade_get_file.sh|File authentication complete|<:DEBUG>

05/18/2009 15:53:09 upgrade_get_file.sh|Download of iso file RTMTFinish|<:NOTICE>

05/18/2009 15:53:09 upgrade_get_file.sh|success|<:INFO>

05/18/2009 15:53:09 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<:INFO>

05/18/2009 15:58:37 Killing background processes

05/18/2009 15:58:37 Stopping Partition B IDS

shared memory not initialized for INFORMIXSERVER 'wcati005_ccm7_0_2_20000_5'

(18389) Mon May 18 15:58:43 CEST 2009

install option

Hi Ben,

The only thing I can think of trying is to try stopping the Connection Mixer and Connection Conversation Manager services before installing the language file.

Brad

Hi Ben,

I'm sure that Brad is correct here :) +5 points for your excellent work Brad!

Here is a very similar thread (with resolution) from earlier this month;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&topicID=.ee6c82b&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd2a142

Hope this helps!

Rob

Worked perfect! Thanks a lot!

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