Unity Connection 7.1.2, IMAP with LDAP integration issues
I have a new UCON 7.1.2 server that is intgrated with AD for users and authentication. I was able to import all of my users without any issues and when I setup an IMAP account for testing I used a non-domain user with a local UCON password. This worked fine without any issues. I was also able to add roles to imported users so that they could administer UCON.
I cannot get IMAP to work for any user that was imported from Active Directory. Has anyone run into this issue before? Is there anything special that I need to do in order for these AD users to be able to access UCON via IMAP?
These users can login to the Cisco PCA site without any issue.
Re: Unity Connection 7.1.2, IMAP with LDAP integration issues
I had this issue after I had to change the LDAP user account/password that is used for LDAP syncing.
After I changed the LDAP password, the IMAP authentication fails. All other authentication (PCA, admin login etc) works fine.
To fix it I simply had to stop/start the IMAP service on both the servers in my CUC cluster.
I suspect the IMAP service might cache the LDAP credentials for authentication lookup. Unlike the other Unity services, it seems to need a kick in the pants to start using the new corrected LDAP account and/or password.
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