Re: Unity Connection 7.1 - allow user to disable leave message o
I don't think that users can disable the recording option themselves but I am not 100% on that.
I would think that a viable alternative is to leverage the Alternate greeting. The admin could modify this greeting to play the announcement and then either (a) send caller to call handler which explains that we don't want no stinkin' messages and then hang up or (b) simply hangs up.
The other half of this equation is that user's would need to be educated that when they are going on vacation/etc. that they would need to engage the Alternate greeting, record a message, etc.
You could make the Alternate greeting config part of the user template (for new users). If you have existing users then you could use the Bulk Edit tool.
Since it sounds like your customer wants to make this a policy I think that the option described above should suffice.
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