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Unity Connection 7 not accepting more than 2 calls at the same time

mohammad_omran
Level 1
Level 1

Dears

I have installed Unity connection server and did the integration with the CUCM , but i have noticed that i can't receive more than 2 calls at the same time , i rebooted the server to check if the license has been activated or not and found everything working fine.

Licensed Seats For:Feature NameValueUsedUnusedCluster Limit
Users with voice mailboxesLicSubscribersMax57057 57
Users with IMAP access to voice messagesLicIMAPSubscribersMax57057 57
Cisco Unity Inbox usersLicVMISubscribersMax57057 57
TTS and ASR (advanced) usersLicAdvancedUserMax57057 57
Voice portsLicVoicePortsMax241212 -
Text-to-speech sessionsLicRealspeakSessionsMax24024 -
Voice-recognition sessionsLicUnityVoiceRecSessionsMax24024 -

please advise how i can receive more than 2 calls at the same time .

Best Regards

1 Reply 1

mohammad_omran
Level 1
Level 1

Solved , Many thanks .

I added more ports and it is now working fine

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