Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Unity Connection 7.x messages

Hello All,

I am quite new with CUC and I´m trying to do some things following docs, but, have some doubts:

1.- I want to have a Greeting message in a Pilot Point that says "Sorry, the user is not avalaible, press X to talk to an operator or the call will be disconected". And if the user press X gets transferred to the DN YYYY

2.- Also, remove directory browsing and operator access for the defaults wellcome messages.

Thanks

1 REPLY
Cisco Employee

Re: Unity Connection 7.x messages

For your first question, the short answer is CallHandler and then Caller Input.  This link covers how to administer Connection and will guide you in your configuration:  http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsagx.html

For your second question, the short answer is change Caller Input for the Call Handlers in question; details may also be found in the link above.

I hope this helps.

198
Views
0
Helpful
1
Replies
CreatePlease to create content