I'm trying to use the BAT to upload users and set up their email relay address. I can successfully Create, Update and delete accounts using the BAT, but it will not update the Relay address. It keeps using the internal format configured in the template.
It sounds like you are trying to update the users Connection SMTP address, which is used by the server for mail delivery. What you are trying to update is referred to as the SMTP Proxy address. If you do a full export, you will see it much later in the header row.
I think your issue is that when you perform the BAT update you have selected Yes on the "Indicate wheter you want to override individual CSV field settings with the settings from a user template:" rather than No. See screen shot below:
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