Unity Connection 8.5 dialing extensions not working
I am having the oddest issue. When I did the annual shuffle of the users this year before school started some of the extensions seemed to have gotten stuck. I deleted one user with the extension 2704. I associated that extension to another user's voicemail. But when you call our main number and the call handler picks up you get an error when you enter that extension. In another situation when the call handler picks up if I dial 3202 it routes to 3207. I am not sure where to even start looking.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...