Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unity Connection 8.6.2 Forward vm to another email address

Hey team!

I have employees that I want the ability to forward voicemails to an outside email address such as johndoe@school.edu.

I do this currently for the users that I have NOT migrated from Unity to Unity connection.  The way i do it for Unity users is i create a dummy AD account that is the users 10 digit phone number.  On that dummy AD account I click on the exchange general tab then click delivery options.  I then set the forwarding address to something else such as johndoe@school.edu.

I want to get away from creating these dummy AD accounts. 

In Unity Connection is there a setting that will allow me to create a user in connection but set a relay of that voicemail to another email domain?

I have about 150 users that I would like to make this work for.

Any insight is greatly appreaciated.

Del

1 REPLY
New Member

Unity Connection 8.6.2 Forward vm to another email address

488
Views
0
Helpful
1
Replies
CreatePlease login to create content