I am working on a unity connection 9.1 HA cluster that we are trying to get the message again policy to work. We are trying to have it move the messages to the deleted items after 15 days then permanently delete the messages after 30 days. However this policy does not seem to be applied as the user has messages that were delete 4 months ago that are not being removed from the deleted items folder. We tried creating a new policy and applying it to the users mailbox but that didn't resolve the issue either.
We have reset the sync for the single inbox and verified Unity Connection can mark the messages as read and delete them in Exchange. I have also verified the Message Aging scheduled task is running ever 30 minutes as it's supposed to.
Any suggestions or information would be greatly appreciated.
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