I am seeing port stuck busy for prolonged periods of time, see syslog below.
Is there anyway of Automatically resetting ports if they have been busy for over a certain amount of time?
2013-10-09 06:25:02 Local7.Error chiuvm71 8809: : : 11608: CHIUVM71.simnetad.simplot.com.au: Oct 08 2013 07:25:02 PM.698 UTC : %UC_UCEVNT-3-EvtMiuPortStuckWithCallinfoOnly: %[AppID=CuCsMgr][ClusterID=][NodeID=CHIUVM71]: Port CUCM71-1-001 has been busy since 2013-10-04 01:43:40. The system threshold is 240 minutes, indicating that this port is currently unavailable and may be unable to handle further calls. CALLINFO: callerID='5432' callerName='Caterfare Raw' calledID='3001' redirectingID='' lastRedirectingID='' reason=1=Direct lastReason=1024=. Additional Info: A skinny message sequence has been dumped to the current diagnostic file. The sequence can be found by searching for the identifi
You can set the amount of time for the watchdog to generate a log when the port would be considered locked, but there is no automatic way of restarting them on the CUC perspective neither on CUCM, there is also no provisioning for Tcl scripting therefore you will have to restart them manually.
Watchdog is under: Cisco Unity Connection Administration> System Settings> Advanced> Telephonny> Port Watchdog Threshold in Minutes.
Port Watchdog Threshold in Minutes
Enter the time, in minutes, that a port can be off hook before it is considered to be locked. When a port reaches this threshold, Cisco Unity Connection logs an error. To review errors, see the Real-Time Monitoring Tool. We recommend a setting greater than 30 minutes.
Telephony Integrations>Port and clikc on the port that is stuck, on that page there is a restart button that will reset the port.
Select this button to restart the voice messaging port.
Restarting a voice messaging port terminates any call that is in progress on that port. In Cisco Unity Connection Serviceability, you can stop a port from taking new incoming calls on the Tools > Cluster Management page.
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