I am setting up an AA for one site in our district. I created a CTI route point in CUCM to point x80010 with call forward all to CUC. I recorded a standard and a closed greeting. While listening to this recordings if I dial a known working extension that has a voicemail box it transfers to the VM greeting instead of calling the extension. Its done this to two separate numbers. But I cannot seem to find where to tell it to just ring the extension.
I call 80010 from phone A. While listening to the standard greeting I dial extension 61568 which is on phone B. Instead of ringing phone B it instead transfers directly to voicemail.
Is there a way to stop this? I just do not see any settings to fix this from the initial call handler 80010.
This is a school district. Each school can dial each other internally. We have a common CUC at one site. I am testing from our main district office using two cisco desk phones.
Another thing I noticed is that when I try to record greetings by having Unity call my phone it gives me error 5 saying the phone is busy when in fact its not. I have to use a headset to record a greeting. Could these be related issues?
I found the problem. And why I didn't think of it earlier?
I was not working for the district when they set up the updated CUCM/Unity servers. So I did not know they had not put the individual partitions for each site into the CSS used by Unity. Once I added the partition for the main site to Unity's CSS I was able to dial the phones.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.