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Community Member

Unity Connection attac voicemails in Email

I have a Unity Connection 9.1

I want to set up an Textbased Emailnotification which informs the enduser about the voicemail details: caller number, time, voicemail count...

In addition to that I want the Voicemail as attachment in the email.

At the moment I know only the way to relay the voicemails to get it as an attachment. But there is no possibility to edit the Emailbody or header.

Is there an other way to attach the voicemails to the notification emails?

regards

Marco                  

2 REPLIES
Cisco Employee

Unity Connection attac voicemails in Email

Hi,

The only other option would be to use Accept and Relay:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmac040.html#wp1330388

It's simply a copy of the message.

Hope that helps,

Brad

Community Member

Unity Connection attac voicemails in Email

I know this, but my costomer want the Message information and the attachment in a single email.

Is there a way to edit the message body when I configure the accept and relay functionality?

So that the Email looks like the SMTP notification?

Otherwise I want to attach the wav file of the voicemessage to the SMTP notification.

regards

Marco

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