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Unity Connection CLI access only, Tomcat & DB dead and backup is old

bascheew
Level 1
Level 1

I had some hard drive corruption occur on my Unity Cx 7.0 box and as a result the server comes up with no GUI as I can't get the DB or Tomcat to start. I had a backup scheduled but my SFTP server got moved a number of months ago and I forgot about the Unity Cx backups. So to cut to the chase, is there any useful info that I can pull off this server (ie audio prompts or voicemails) that I can grab despite the DB being offline?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Not really, all the information you probably would like to take is not in the DB but in other folders to which you only have access via root pwd.

Not sure if it would work now with those services down but if you have the COBRAS import tool you could try getting some info, you could give it a try.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
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